Corona Virus and Social Harmony

The year 2020 is turning out to be an extraordinary challenge for individuals, families and businesses. Coronavirus has spread several other viruses – those of fear, uncertainty, hunger, jobs, lack of physical interactions in education as well as in life, and the like.

The pandemic has left traditional business models in a shambles. Supply chains have got disrupted. Businesses have shut shops. Industries with some core strengths have diversified into newer markets and products. The first priority happens to be that of servicing the critical requirements of customers while shielding the employees to the extent possible.

Economies the world over have taken a severe beating. For a vast majority, sources of income have simply vanished overnight. The virus has exposed, yet again, the fault-lines in our health, social and economic infrastructure.

The Innate Goodness in Humanity

Many amongst us have already turned cynical towards a proposition of this kind and believe that human beings are selfish. Being bombarded relentlessly by the propaganda mills run by shameless politicians, a TRP-chasing media and movie directors who keep churning out dark and depressing flicks, we often end up taking a jaundiced view of people and events around us.

Rutger Bregman, the popular Dutch historian, in his book Humankind, argues otherwise. He points out that there is a spontaneous coming together of people immediately after any natural disaster. He says that ‘cooperation has been more important in our evolution as a species than competition. What we assume in other people is what we get.’

Walter Scheidel, in his book, The Great Leveler, argues that throughout human history, the following four kinds of disasters have led to economic equality: wars, revolutions, pandemic and state collapse. Each of these, he proposes, results in excess mortality, thereby creating a shortage of working hands and, as a consequence, a general rise in incomes.

A ‘X’ Shaped Recovery?!

However, the proposition is arguable. Take the case of the pandemic stalking us at present. It is true that it strikes all and sundry. But to say that the loss of livelihoods and economic hardships faced is the same across different income levels and business verticals would be wrong. Social biases, disparity in access to quality education, health and networking and a non-level playing field for small businesses to cash in on newer opportunities in the environment – all these play spoilsports. With each disaster faced by humanity, the inbuilt inequalities and fault lines only end up getting reinforced. The plight of the millions of Indian migrant labourers who travelled long distances on foot to reach their homes during April and June 2020 cannot be erased from our collective memory easily.

Credit Suisse economist Neelkanth Mishra speaks of four classes in the society: government, wage earners, informal enterprises and formal firms. For 2020-21, he has attempted to examine which group bears how much of the overall GDP loss. In these computations, 50% of loss is borne by the government, 25% by the wage earners and 10% each by informal and formal firms. Looking beyond 2020-21, a growth slowdown will be unequally distributed between these groups.

Recovery in the economy would not be as rapid as the slowdown has been. From the computation done by Mishra, it appears that it would neither be a ‘V’ or a ‘W’ shaped one. Perhaps, a ‘X’ shaped recovery is in the offing.

A Silver Lining in the Corona Virus Cloud

Broad sweeping generalizations of a situation could also hide some silver linings in an otherwise gloomy-looking cloud. According to a study done by Badri Narayan, a social historian and cultural anthropologist and, Director, GB Pant Social Science Institute, major challenges also tend to bring out the innate goodness in human beings.

He has interviewed 215 quarantined rural migrants in the Indian states of Uttar Pradesh and Bihar. The respondents were from a diverse set of castes like dalits, other backward classes and upper castes.

By way of a conclusion, he states that ‘Caste is deeply ingrained in our social system….. but an emergency like a pandemic gives jolts and shocks to it.’

In other words, when it comes to handling overwhelming challenges, caste considerations normally take a back seat. This indicates a possibility of the pandemic facilitating better social unity and cohesion, an idea which deserves to be explored further. This proposition fits in well with the views of Rutger Bregman.

The underlying need is to build resilience and inclusivity across the vast socio-economic spectrum of our society. Our politicos, economists and social activists appear to be missing a road map to counter a strategic challenge of this kind.

(Part 4 of a series of articles on Corona virus and Leadership) 

(Inputs from Prof G P Rao are gratefully acknowledged.)

(Image courtesy https://medium.com/@brca.iitdelhi/social-harmony-e7cbacc76287)

(Related Posts:

https://ashokbhatia.wordpress.com/2020/09/05/corona-virus-and-an-early-onset-of-industrial-revolution-4-0

https://ashokbhatia.wordpress.com/2020/09/08/corona-virus-leadership-traits-and-human-values

https://ashokbhatia.wordpress.com/2020/09/14/corona-virus-some-lessons-from-bhagavad-gita)

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Corona Virus: Some lessons from Bhagavad Gita

In Part 2 of this series of thoughts on the challenges posed by the pandemic to business leaders, we had noticed that the same are being met by:

• Reposing one’s faith in the basic goodness of human beings,
• Responding to fresh challenges in a creative and innovative manner,
• Adopting a sunnier disposition,
• Preparing for contingencies in advance, and
• Reconfiguring operations with due respect to nature and mother earth.

One no longer has the luxury of treating these traits as being theoretical constructs. Leadership is always context-specific and top managements need to evaluate the seniors on the traits listed here. These are the transformative professionals in the organization who need to be brought into critical roles without delay.

Much like a befuddled Arjuna twiddling his thumbs at the beginning of Bhagavad Gita who is made to realize his true path of righteousness towards the end of this unique Manual of Motivation, the pandemic is telling leaders to wake up to a new reality and get their act right.

Lord Krishna does not directly refer to human values; instead, he places a premium on one following the path of righteousness, a concept which is all-encompassing. He exhorts us to work in a detached manner, to focus on our efforts and be clear that results are not in our control. He speaks of the virtues of higher resilience, equanimity and the extent of control we exercise over our desires. All these enable us to enjoy an inner sense of peace and joy. He also speaks of human behavior being governed by the mix of three ‘gunas’: Sattvic, Rajasic and Tamasic.

The qualities mentioned in Bhagavad Gita mostly match with the traits mentioned earlier. Businesses and traders downing their shutters and moving on to totally different activities surely have owners who are learning the art of detachment the hard way. Many have expanded their footprints, revealing their nerves of chilled steel and reflecting a high degree of resilience. Seeking inner peace and equanimity by adopting some meditative practices and doing yoga is helping professionals to switch over to a work-from-home mode, despite distractions caused by family matters. All these have made leaders discard their sense of pessimism and get cracking in the face of a pandemic, setting an example for others to follow.

It would be appropriate to revisit some verses of the scripture:

Whatever actions great persons perform, common people follow. Whatever standards they set, all the world pursues. (3.21) 

When the mind, restrained from material activities, becomes still by the practice of Yog, then the yogi is able to behold the soul through the purified mind, and he rejoices in the inner joy. (6.20)

 

 In that joyous state of Yog, called samādhi, one experiences supreme boundless divine bliss, and thus situated, one never deviates from the Eternal Truth. (6.21)

 

 Having gained that state, one does not consider any attainment to be greater. Being thus established, one is not shaken even in the midst of the greatest calamity. (6.22)

 

 That state of severance from union with misery is known as Yog. This Yog should be resolutely practiced with determination free from pessimism. (6.23)

 

 Completely renouncing all desires arising from thoughts of the world, one should restrain the senses from all sides with the mind. (6.24)

 

With the benefit of hindsight, those who have a positive attitude are not only surviving the virus but have also discovered newer dimensions in their lives. They are on the way to re-skilling themselves and learning other trades. For many, especially in countries like India, an abiding faith in a divine power brings about a sense of surrender, acceptance, patience and resilience. The result is that they end up following the key lessons of Bhagavad Gita, even though in a subconscious manner. This helps them to do well during the kind of churning that the pandemic has inflicted on us.

What the virus has thrown up is a challenge to human beings to live, work and become smarter; to respect nature and environment better and to focus on being sustainable. It has prodded us in the ribs to be more flexible in our thinking and to expect the unexpected.

It has brought home some basic truths: that human beings come first; also, that the key lessons imparted by Lord Krishna to Arjuna on a battlefield some 5,500 years ago continue to be relevant to this day.

(Inputs from Mr Ashok Narayan are gratefully acknowledged; translations of Gita verses courtesy https://www.holy-bhagavad-gita.org)

(The illustration is reproduced with permission from the illustrator, Arati Shedde, and Heartfulness Magazine – www.heartfulnessmagazine.com.)

 

(Part 3 of a series of articles on Corona virus and Leadership)

(Related Posts:

https://ashokbhatia.wordpress.com/2020/09/05/corona-virus-and-an-early-onset-of-industrial-revolution-4-0

https://ashokbhatia.wordpress.com/2020/09/08/corona-virus-leadership-traits-and-human-values)

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Corona Virus: Leadership Traits and Human Values

How have some of our business leaders responded to the challenges posed by the pandemic? Well they appear to be following the popular saying that when times get tough, the tough get going!

As per press reports, Sanjiv Mehta, Chairman and MD of Hindustan Unilever, has spoken of the kind of steps taken to boost the company’s prospects by focusing better on health, hygiene and sanitation products. As many as 50 new product and pack innovations are said to have been made. Agility and speed have helped.

Manu Jain, MD of Xiaomi India, has said that the pandemic has taught him the importance of empathy and patience during tough times. The ability to be able to put oneself in another person’s shoes stands out. Instant gratification is nowhere on the horizon; patience alone helps. So does slowing down and staying calm.

Ronojoy Dutta, CEO, IndiGo, has highlighted the importance of staying connected as well as being transparent with employees so as to retain their trust. According to him, irrespective of the situation, honesty and transparency win in the harshest of times. According to C P Gurnani, CEO and MD, Tech Mahindra, leaders need to give up their ‘command and control’ mindset and shift to a ‘mentor and inspire’ mindset.

Manish Sabharwal, Chairman, Teamlease Services, concludes that resilience matters as much as performance.

(*Source: The Economic Times Magazine, August 30-September 05, 2020, etc)

Leadership traits which help

Leaders who thrive in an era of heightened uncertainty and bloated entropy are better placed to steer their organizations more purposefully and effectively. The virus has highlighted the following qualities in someone who leads an organization in such stormy times: Prioritizing people. Creating clarity on what needs to be done; providing hope and refusing to let a mood of despondency creep in. Having an ear to the ground and being flexible in an evolving crisis; engaging with other stakeholders, including employees, to understand their concerns better.

The virus has brought into focus the dire need for such leaders. It has even indicated the kind of traits such leaders should have: empathy, compassion, higher resilience, an inner sense of peace and equanimity, brain stilling, actions which are rooted in basic human values and better concern for the environment.

It is already understood that leaders who believe in delegation, decentralization and quiet consensus building are able to handle crises better. The approach to problem solving needs to be non-muscular. A shock-and-awe tactics is best avoided.

Leader Mindsets and Human Values

Prof G P Rao, a behavioural scientist of repute and the founder of SPANDAN, a NGO which espouses the cause of human values in organizations, demonstrates that leaders have three kinds of mindsets: ‘I am Everything’, ‘I am Nothing’ and ‘I am Something’.

In a recent study, he has identified the following five topmost values perceived as being conducive to tackling the pandemic successfully:

• Faith in basic goodness of human beings
• Creativity and Innovation
• A positive outlook: Happiness – contentment – self fulfillment
• Respect to nature and mother earth, and,
• Preparedness.

The empirical study covered a total of 100 professionals, of which 57 were drawn from the senior and middle management rungs of a software company and 43 belonged to a mixed group from different professions and organizations. The study was conducted during the months of July and August, 2020.

The basic premise is that ‘I am Something’ leader mindset needs to balance the needs and aspirations of others and that of the environment, choose suitable human values and facilitate others to do likewise.

Examples quoted above from the practical business world also testify to the proposition put forward by Prof Rao – that the aim of a leader should be to strike and acquire an optimal balance between and among the select human values so that there is synergy between ‘I am Something’ leadership and human values.

By reposing one’s faith in the basic goodness of human beings, by responding to fresh challenges in a creative and innovative manner, by adopting a sunnier disposition, by preparing for contingencies in advance and by reconfiguring operations with due respect to nature and mother earth – that is how the challenges posed by the pandemic are being met.

(Inputs from Prof G P Rao are gratefully acknowledged.)

(Part 2 of a series of articles on Corona virus and Leadership) 

(Related Posts:

https://ashokbhatia.wordpress.com/2020/09/05/corona-virus-and-an-early-onset-of-industrial-revolution-4-0

https://ashokbhatia.wordpress.com/2020/09/14/corona-virus-some-lessons-from-bhagavad-gita)

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