Lord Krishna, whose birthday will be celebrated tomorrow, happens to be one of the most revered and liked gods of the Hindu pantheon. Looked at from a management point of view, he is a leader par excellence. He manages events and people in such a manner that the end result is eventually positive and leads to a greater good.

Here are some facets of his personality which might be instructive for managers at all levels.

A friendly demeanour

When a devotee plans to seek a straight forward favour, like when a much-awaited promotion is due and hard workKrishna_holding_flute has indeed been put in for the purpose, Lord Rama is often the more sought after religious figure. But when a devious request has to be made, say when praying for the transfer of a CEO who keeps disturbing one’s mental peace, the attention invariably turns to Lord Krishna. After all, he is our friend, with whom we can be frank and open!

This is the kind of appeal Krishna has. The fact that he has been depicted as a playful child and teenager adds to his unique image. The manner in which he treats his friends like Arjuna and Sudama multiplies his allure as a great problem solver. His ready availability is his Unique Selling Proposition. This is a quality which many a manager would find good to imbibe.

Flexibility in Approach

When it becomes apparent that Jarasandh would not allow the kingdom of Mathura to enjoy uninterrupted peace as long as he and Balarama are there, Krishna does not hesitate to leave his comfort zone. In order to ensure that the denizens of the city remain safe, he decides to build a new capital at Dwarka and shift his operating headquarters there.

When market dynamics change, business leaders and their team members in FMCG companies do not hesitate to travel to the hinterland. This helps them to understand the customer psyche better, thereby improving their presence in diverse markets.

Examples abound of companies of companies which did not keep pace with the changes in technology and the market place. They continue to remain alive in our memories only.


Whosoever happens to be facing a challenge can approach him. Whether it is Arjuna or Duryodhana, there is no hesitation in seeking his help. Yes, whether and how he decides to help depends on which side of ‘Dharma’ we happen to be on. Duryodhana gets the support of his entire army, whereas Arjuna ends up getting him as a personal charioteer.

The privilege of accessibility is granted even to those opposed to him. Sisupala has the liberty of abusing him publically. Admittedly, he has a quota which, when exceeded, results into his death.

True blue leaders are invariably accessible to their team members. When a sudden challenge pops up, anyone can reach out to them and seek guidance.

Adherence to ‘Dharma’ (Righteousness)

The values inherent in a corporate policy, the vision for the company, the mission of the organization – theseMahabharat Disrobing_of_Draupadi constitute the ‘Dharma’ of all leaders, CEOs and managers.

When Krishna gets invited to the palace of Duryodhana for a rich feast, he declines. Instead, he prefers to have simple food at Vidura’s place. When Draupadi gets disrobed in King Dhritarashtra’s court, he manages to protect her honour. When a war becomes inevitable, he sides with the Pandavas. Invariably, he sides with those who follow the path of righteousness.

Strategy and Vision

In a careful reading of the major turning events in the whole narrative of Mahabharata, Krishna emerges as an eminent strategist. He keeps Draupadi’s frustration under check. He knows that Kauravas would never agree to let Pandavas have their share of the kingdom in a peaceful manner. Yet, he himself goes to plead their cause so that peace is given a last chance.

In the battle that ensues, he virtually leads the 7 divisions of Pandavas’ army to a decisive win against the 11 divisions of Kauravas’ army.

All mighty warriors on the Kauaravas’ side fall with specific inputs from Krishna. In case of Bhishma, Arjuna attacks him standing behind Shikhandi. Dronacharya is misled to believe that his son Ashwatthama has fallen. When Duryodhana appears to be invincible in his mace fight with Bhima, Krishna gestures to the latter to hit the former below the navel, thereby incapacitating him. When Balarama gets upset with Bhima for having broken a cardinal principle in his final fight with Duryodhana, Krishna intervenes to pacify him by reminding him of the several injustices perpetrated by the Kauravas on Pandavas.


The manner in which Krishna persuades a demoralized Arjuna to take up his arms by enunciating the basic principles Mahabharat Krishna Arjunaof life in the Bhagavad Gita is exemplary. The gospel of devotion to duty, without attachment or desire of reward, continues to show the way of life to all those who seek light in the dark problems of life.

Krishna not only preaches but also practices detachment. Consider the manner in which he decides to leave his home and hearth in Gokul and Vrindaban. To him, the call of duty, of restoring the kingdom of Mathura to King Ugrasena, a just and righteous monarch dethroned and imprisoned by his own son, Kansa, is supreme. The fact that Kansa happens to be his maternal uncle does not stand in the way of Krishna killing him to achieve his goal.

He does not entertain the thought of ruling over Mathura himself. He believes that in order to be a competent ruler, he first needs to complete his study of the Vedas, achieve proficiency in warfare and understand the nuances of governance.

What does a CEO do when business conditions warrant a manufacturing unit to be shut down, even though he himself had painstakingly set it up two decades back? What does a manager do when a much-liked junior commits an act of impropriety and has to be asked to leave the company? Or, when a plum assignment has to be given up due to compelling personal reasons? A sense of detachment comes in handy in all such situations. The higher the level of detachment, the more objective the decision is likely to be.

Unstinted Support

When Abhimanyu gets killed on the battle field, a grief-stricken Arjuna vows to slay the warrior responsible – Jayadratha – by next sunset, or end his own life. Krishna manages to save Arjuna’s honour, bringing much relief to the Pandavas.

To those who remain committed and loyal to them, leaders provide unstinted support.Krishna

The Many Masks

Krishna does not hesitate to reveal himself in his entirety in the midst of the battlefield. Arjuna is petrified to see the ‘Vishwa Roopa’ of someone he considers to be a close friend.

Leaders also wear several masks. They could be polite and gentle. They could be loving and compassionate. But if the situation demands it, they could also invoke dread and fear amongst their team members. Just like Krishna, they possess a multi-faceted personality.

The Inner Voice

One of the basic concepts enunciated by Krishna in the Bhagavad Gita is that of the everlasting nature of the soul. The concept of a soul now finds a resonance even in modern management literature. In ‘The 8th Habit’, Stephen Covey urges professionals to pay heed to their ‘inner voice’. While proposing the whole person paradigm, he speaks of the four dimensions of a person – spirit, body, heart and mind.


Once the war gets over and all his sons have got killed, Dhritarashtra attempts to kill Bhima by crushing him in a close embrace. Krishna is able to read his mind and deftly pushes across a metal statue instead, thereby saving Bhima’s life.

Smart managers go beyond ‘analysis paralysis.’ They do use information, but they also rely on their intuition. A more balanced decision-making comes about.

Tenacity and Perseverance

When the disappearance of a valuable gem, the ‘syamantak mani’, is attributed to Krishna, he does not wallow in self-pity. With a chin-up attitude, he keeps working on the problem till the time it becomes clear that his conduct is as pure as the driven snow.

CEOs with a tenacity of purpose build up a unique team of followers. Perseverance is ingrained in their character. To give up does not come easily to them.

A Global MindsetMahabharat Draupadi_and_Pandavas

Personally, Krishna has little to gain from the great war. All his actions are directed towards the overall benefit of the society. Once Yudhishtira assumes the charge of the entire kingdom, peace prevails and development comes about.

Great business leaders share the same quality with Krishna. They try to give back to society in more ways than one. Sustainable business practices ensure that their companies’ operations do not cause irreparable damage to the eco-system.

Leading from Behind

Unlike Lord Rama, who leads an army from the front, Lord Krishna leads it from behind. The former leads an army of monkeys. The latter leads an army of illustrious people. Each one has great prowess, expertise and self-mastery. He also gets to handle people who are more shrewd and cunning.

In the initial phases of industrial revolution, when manufacturing was the primary activity, most of the leaders had to lead their teams from the front. In the services sector, as also in the emerging knowledge economy, leaders mostly manage from behind.

Depending upon the situation at hand, leaders switch from one mode to another. The style also varies from person to person.

A Tryst with Adversity

Krishna lives a unique life which is full of adverse circumstances. He is born in captivity. He is separated with hisKrishna birth parents immediately after his birth. Even as a child, he manages to survive attempts on his life. He leaves his foster home, never to return. He leaves the city of his birth and relocates to a far off place. He continues to be busy solving other’s problems throughout life. His whole clan gets destroyed in a bitter fight between its own members.

At no stage do we find Krishna blaming his circumstances. He is self-assured. He is confident. He is clear on what he wants to achieve. His methods may be rough at times, but they deliver.

Sure enough, like many a business leader, he pays a heavy price for upholding righteousness. With little time for family and children, the progeny is destined to remain unsung.

Tough situations bring out the best within managers. Life strives to chisel their character into a fine shape, much like a finely carved statue which is much admired by those who view it from the outside. Few realize the pain, suffering and sacrifice that the stone has undergone to achieve that exalted beauty and that state of perfection.Krishna_Arjuna_Gita

Krishna – A Spiritual Leader

Much like a business leader of modern times, Krishna displays vision, flexibility in approach, resourcefulness and an excellent capacity to command. The authority that he exercises over others is born more out of love and concern, not fear. He is the trouble-shooter par excellence who leads, inspires, guides and motivates. He sets a fine example for business leaders and managers to emulate.

Krishna is a role model for spiritually inclined leaders and managers. He demonstrates that being spiritual does not necessarily mean being soft. It only implies that one’s decisions and actions are rooted in stark pragmatism, backed by sound values and propelled by a desire to achieve the greater good.

Your children are not your children.
They are the sons and daughters of Life’s longing for itself.
They come through you but not from you,
And though they are with you, yet they belong not to you.

You may give them your love but not your thoughts.
For they have their own thoughts.
You may house their bodies but not their souls,
For their souls dwell in the house of tomorrow,
which you cannot visit, not even in your dreams.
You may strive to be like them, but seek not to make them like you.
For life goes not backward nor tarries with yesterday.

You are the bows from which your children as living arrows are sent forth.
The archer sees the mark upon the path of the infinite,
and He bends you with His might that His arrows may go swift and far.
Let your bending in the archer’s hand be for gladness;
For even as He loves the arrow that flies,
so He loves also the bow that is stable.

(Khalil Gibran)


Here is an inspiring narrative covering the Milk Revolution of India. When innovation meets conviction and guts, the society benefits.

In case you wish to read a brief on Amul, here is yet another utterly butterly delicious post that you may like:



Originally posted on A Writer's Notebook.:

Amul has instant recall in our minds – images of the cute Amul moppet girl, their priceless topical ads, Amul butter, Amul milk, Taste of India, all come instantly to our notice. We don’t quite realize the story within which would have images of – Dr. Verghese Kurien, White Revolution, Operation Flood, NDDB, GCMMF, milk co-operative movement, milk movie Manthan, etc.

The book (I too had a dream) is less of an autobiography – fleeting personal details are mentioned – but it is a great narrative of India’s milk revolution. From a country struggling with milk production and per capita consumption, a great journey has been covered wherein we are now the second largest milk producers in the world and have significantly improved on consumption per capita as well.

Dr. Kurien has set the narrative but it has been scribed by Ms. Gouri Salvi. It provides great insight into India’s…

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When members of the next generation of a family, born in First World countries like Norway and Switzerland, visit their roots in a Third World country like India, the poor souls are left clueless at times. Often, much hilarity ensues, as they try to cope with the realities of day-to-day life in such a delightful country as ours.

The best countries to be born in

Some time back, The Economic Intelligence Unit had compiled an index onEU Flag image the best places to be born in 2013. As many as 80 countries had been ranked on a scale of 0 to 10, with 10 standing for ideal living conditions. The rank took into account 11 indicators, like crime, trust in public institutions, health infrastructure, family life, besides fixed factors such as geography.

As per this reckoning, Switzerland was at the top, scoring 8.22. Norway was ranked number 3, scoring 8.09. Amongst the top 10 were not only Sweden (rank 4, score 8.02), Denmark (rank 5, score 8.01) and Netherlands (rank 8, score 7.94), but also Australia (rank 2, score 8.12), Singapore (rank 6, score 8.00), New Zealand (rank 7, score 7.95), Canada (rank 9, score 7.81) and Hong Kong (rank 10, score 7.80). Incidentally, India was then ranked 66, with a score of 5.67.

Hard core patriots in India may derive some comfort from the fact that Russia was ranked at 72 (score 5.54), Pakistan at 75 (score 5.17) and Bangladesh at 77 (score 5.07).

The side effects of a visit to India

What do such kids discover when they visit their roots in India?

First off, there are objects which invite wonderment.

A ceiling fan sounds like an alien object. A manually driven rickshaw is looked The horse carriages I saw in the museum were larger, grander version of this cycle rickshaw.at with unmasked curiosity. An auto rickshaw evokes a sense of novelty. A horse-driven Tonga comes in for ardent admiration. A bullock-cart gets viewed with wide-eyed wonder.

Insects and reptiles like cockroaches, lizards, ants, spiders, snails and worms of all sizes and shapes come in for close scrutiny. So do creatures of all kinds, whether bovine or porcine, especially when found exercising their democratic rights on Indian roads. Flying objects – whether unidentifiable or otherwise – get looked up to with a sense of awe and respect. Squirrels and chameleons generate much merriment.

A splash in the tropical rains uplifts the tender souls. Jumps into puddles on



the streets generate much excitement. The seagulls flapping about their sonorous wings leave them mesmerized. The wavering reflection of a pale yellow uprising moon on the pristine waters of the Bay of Bengal makes them attain a heavenly bliss.

Kolams outside homes arouse their curiosity. A classical dance performance leaves them spell-bound. Depending upon their own areas of interest, a keen desire to learn some form of fine art or a cultural activity gets enshrined.

An encounter with Lakshmi, the famous temple elephant of Pondicherry, invigorates them no end. A dip in the sea comes about as a blissful experience. A visit to the Planetarium and the Science Centre proves to be highly instructive.

The Incredible India

Then there are things which invoke ridicule and pity.

A power cut which disrupts a Tom and Jerry show on TV invites a stridentPGW Tom and Jerry protest and needs to be explained. When a beggar gets sighted, or when the vehicle passes a hut by the road side, the parents get called upon to explain the rationale of peaceful co-existence of the ‘haves’ and the ‘have-nots’ of Indian society.

The absence of dustbins ready to receive the wrapper of a chocolate arouses curiosity. The garbage, as well as the generally poor civic sense, invites an adverse comment. Smelly trains and railway stations get negative rankings.

The absence of courtesy and discipline on the roads and the density of vehiclesKrishna_Arjuna_Gita on our roads, all come in for sharp criticism. To ensure parking space near a favourite ice cream joint, divine intervention is prayed for.

Crossing a road is a trying experience. Use of public toilets, if any are available, leaves their souls in torment. A rat feasting on a dead bird lying on the road side comes across as a traumatic sight, explained with great difficulty by an accompanying adult by invoking the teachings of Lord Krishna in the Bhagavad Gita.

Within the confines of a home, unquestioned obedience on part of the juniors in the family causes some surprise and amusement. The rights of the younger ones – to decide which flavour of ice cream to have for dinner – can simply not get curtailed. This is an experience which is quite alien to their value system.

Expansion of the family nucleus

Other than feasting on Indian delicacies, the pampering by all seniors theyRamayana 1 come in contact with leaves them assured and self-confident. A sense of belongingness comes about. Stories from scriptures fascinate them. Narrations of the lives of great men and women of the country leave them awestruck.

They also end up imbibing some values of a joint family system. Sharing, caring, a sense of responsibility towards juniors and a healthy regard for the elderly gets implanted in their thought processes.

The twin advantage

This generation has a unique twin advantage – that of having a Western mind and an Eastern heart. Their analytical abilities are getting nurtured in a more scientific environment, while their hearts carry the seeds of compassion, empathy and love. From their working parent, they imbibe a sense of professionalism in whatever they do. Through their folks back home, they understand the importance of togetherness and team work.

A truly balanced human being they are apt to make. Unknown to them, they take humanity further on its path of evolution.

(Photograph of cycle rickshaw courtesy http://www.shabnamphoto.wordpress.com; link: http://shabnamphoto.com/2014/10/28/pondicherry-a-certain-sense-of-gallic-glory-gone-by)

Habitually late for work? What are the excuses you normally come up with? Are there special tactics to be adopted to win over in a potentially embarrassing situation?

P G Wodehouse is not about humour alone. He also has tips on such mundane affairs.

Here is yet another delectable post from Plumtopia. Pray that your obnoxious boss does not get to read it.

Plum Stout


Horace Prosser (of ‘The Fat of the Land’ fame) now has competition – from the Empress of Blandings!

Here is a weighty composition from Idyll Dreams of an Idle Fellow that you are sure to relish.

Originally posted on Idyll Dreams of an Idle Fellow:

blandingsThe over-sizedempress Plum product
Written in response to a lead…. which overweight Wodehouse character would I like to be..?…

Honoria chucked a riddle at me
Which Plum creature would I like to be?
The only stipulation I need to watch
Is this denizen of Plumsville must be fond of starch
I wracked the excuse I have for a mind
Stout Plum creations, in order to find
But all those large forms that occurred to me
Were characters I would hate to be
Stinker Pyke….. the name says it all!
Claude Pott… is like creatures that crawl
R Jones ….is the creepiest spy
Bickersdyke….was Red in view and eye
The Duke of Dunstable is a Royal ass!
The efficient Baxter….I will gladly pass
It looks like Plum does not agree,
With those fellow beings, on an eating spree
But no! There’s Beach! He breaks the scale
Buttling, however, is beyond my…

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On the occasion of India’s Independence Day, our thoughts invariably turn to the Common Man!

Originally posted on ashokbhatia:

R K Laxman Common Man

Happy are they who in this chaos of things
With the feet of time chasing them in the rear,
Continue to be Very Ignorable Persons
Living modestly, armed only with hope, doubt and fear.

In this uncertain and ambiguous world
Full of pompous VIPs of a different kind,
Happy are they, anchored on fixed belief
Immense wealth they do not need to mind.

Drunken driving they dare not indulge into
Lest the long arms of law catch up with them,
Disproportionate assets not to worry about
The poverty in their lives being the only gem.

They continue to chug along eking out a living
Facing the harsh slings and arrows of Fate,
Happy, contented, smiling, enjoying togetherness
Nurturing their family along with a soul mate.

Lining up for public facilities they are used to,
But they sleep well, relishing the small joys of life
They dream big for their younger…

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