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Posts Tagged ‘Values’

ashokbhatia

Often, we hear that age is a mere number,
But also wonder if it makes us dumb and dumber;
Unless proper and timely steps are taken through channels right,
The chances of our becoming dull happen to be bright.

The body needs all the care and affection it can get,
The mind needs to be kept active, not to forget;
The soul needs nourishment of a different kind,
Otherwise it is left in torment and in a bind.

The zeal of youth makes us leap light-heartedly into traps,
The spirit of adventure keeps us wandering off the known maps;
Romantics at heart, fragile in maturity, we jump at gold coins with strings attached,
We behave like zombies, often getting disappointed over chickens un-hatched.

 ZOMBIES

When advanced in age, our optimism fades, no longer making the spirits lift,
A feeling grows that our guardian angels no longer care to bear a…

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I confess I have never had the chance of listening to the prattle of tender feet around me. However, this does not mean that I do not observe kids. I do so, with all the shrewdness at my command. When they giggle and stare at public speakers, the latter are all of a twitter. When they seek protection money from their wannabe step fathers, the soul cringes. When they use paraffin wax to douse fires, one sickens in horror. When they decide to extract a revenge of sorts from cabinet ministers who have reported their smoking endeavours in the shrubberies, one draws appropriate conclusions. When they celebrate their birthdays by either putting sherbet in ink pots or by going AWOL to enjoy a dinner and a movie, one gets overawed with the kind of courage they have.

Having suffered at the hands of such obnoxious kids as Thos, Seabury, Edwin the Scout, Kid Blumenfeld, Peggy Mainwaring and Kid Clementina, I have willy-nilly come to the conclusion that these kids need not be derided and mocked at. Rather, they deserve to be treated as role models for most other kids who would infest our planet in the decades to come.

Their parents need not be pitied and censured. On the contrary, they need to be applauded for the unique contribution they have made to the society at large. One, they have delivered roguish kids who are totally self-centered and can tackle the harsh realities of life with a chin up attitude. Two, they have demonstrated the kind of nerves of chilled steel they have by bringing up kids with such modern values as hatred, disdain, habit of questioning authority, strong faith in falsehoods and fake information, bullying and knowing which side their bread is buttered on. Those weaker than themselves get trampled upon and squished like crawling insects under a pair of size 11 boots. As to stronger bullies, they analyze their psychology, bury their egos and become submissive ‘nodders’. Social recognition, a rapid rise in a rigid hierarchy and accumulation of wealth is bound to follow them in due course.

A Set of Futuristic Values

What I am driving at is simply this. To prepare kids for a glorious future, we need to revamp our education policies. Parents –whether of the present or the aspiring kind – need to be clear as to the set of values which would serve their offspring better in the times to come.

Besides teaching them the virtues of the likes of Jesus, Rama, Krishna and Mahatma Gandhi, kids also need to be told of the sterling qualities of such figures as Satan, Ravana, Kansa, Duryodhana and Dushasana. Villains such as Sher Khan (The Jungle Book), Scar (The Lion King) and Tai Lung (Kung Fu Panda) could see them surviving the harsh slings and arrows of life with aplomb.

They need to be imparted skills as to how to thrive in an environment of hate, untruth, dishonesty, skulduggery, bullying and hoodwinking the weak and the vulnerable while sucking up to those who happen to be in power. A high degree of proficiency in hypocrisy is what they need to be egged on to achieve.

Hating the ‘Other’

Armed with a hateful attitude, they would prod the not-so-blessed kids into achieving perfection.  In any case, concepts like empathy, harmony and compassion are already passé. To teach them to love their neighbours no longer makes sense. Best opportunities come up for those who are selfish and have deep reserves of hatred towards the ‘other’. These could be people of a different race, religion, caste, creed, skin colour and economic wherewithal. Children need to be groomed to operate in an ecosystem of hate.

The Perks of Lying

Being glib liars, they would waltz through their lives in a smoother manner. The market share for truth is shrinking with each passing year. The market for falsehood, misleading data and fake news is zooming. By adopting a value system along these lines, explaining one’s conduct to either an aggressive boss or a nagging spouse would be far easier. Many of our leaders who have the unenviable task of governing countries have already perfected this art.

The Art of Cheating

A related core life skill is that of cheating. Fraud is a global industry which is recession proof. Companies do it all the time. Governments routinely resort to it so as to protect their public image. One is never too sure of the quality of data being unleashed upon the gullible public, whether regarding economic progress or public health. Reneging on sovereign guarantees by invoking a force majeure clause is set to become a norm.

Even when faced with a raging pandemic, human ingenuity in ripping off hapless patients has never been found wanting. Many healthcare professionals are capitalizing on the fear of the pandemic and laughing all the way to their banks.

Civic Disobedience

With a questioning mindset, innovations would rule the roost, propelling our civilization faster on the path of evolution.  The merits of standing up to those in power need to be driven home in a ruthless manner. In fact, with youth unrest spurting in many countries, we already have an inkling of the shape of things to come. All such protests produce a younger generation of leaders who would improve the delivery of services to a lay citizen. Homo sapiens will make mighty strides in all their endeavours.

Bullying and Nodding

The meek do not inherit the earth, so to say. One cannot be like my friend Gussie Fink Nottle who is tongue-tied when it comes to proposing to a female he feels attracted to. One has to be groomed to be a dasher. If one’s Dashiness Quotient is high, one can hope to achieve goals better and faster. Bullying and pushing others are habits which help one at all stages of one’s life.

But when it comes to those stronger than us, and those who are in power, one has to kowtow to their mighty egos. Becoming a professional ‘nodder’ and a thorough Yes-person is bound to bring home the bacon.

Proficiency in Hypocrisy

Scriptures impart our kids moral lessons which are much past their expiry date. Some of you may recall my having won a Scripture Prize while at school. But you may not be able to point out how that knowledge had ever helped me to wriggle out of the prospect of a saunter down the aisle. Invariably, it was Jeeves who always came to my rescue.

The guy who said that our thoughts, our words and our actions should be aligned was surely an ass of the first order. What works these days is exactly the opposite. Let us say you hate your government or your boss. If you say so openly, you could either be found cooling your heals in a jail – without the option, of course – or keep missing some juicy promotions in your career. If Bingo Little were to confess to having blown up his allowances on some sporting endeavour, the dove of matrimonial peace would hastily pack its bags and abandon his home and hearth.

Enabling a Faster Spiritual Evolution

Kids armed with such futuristic values would play an important role – that of hastening the process of spiritual evolution of our species.

Someone, whose name I forget, spoke of survival of the fittest. What I propose here, if followed by conscientious parents and our education policies, will surely lead us to nurture kids who would not only survive but also do well in the times to come.

If this were to happen, one could safely peer into the future and grunt in satisfaction in much the same manner as one would after having put down the hatch one of the lavish spreads dished out by Anatole. The soul, weighed down by current anxieties, would get revived.

Couples in the reproductive age bracket, whose unions get blessed with roguish kids, will be assured of a very bright future for their coming generations. By inheriting the combined loopiness of their parents, such kids would ensure a rapid spiritual growth of all those around them – the aunts, the uncles, the nurses, the governesses, the headmasters, the teachers, the priests, the sports coaches, the drivers, the liftmen, the gardeners and many others.

Some of you are already raising kids who are disobedient and undisciplined at home. Outside, they happen to be gun toting monsters. You deserve to be richly complimented for the many sacrifices you make for your progeny. Your decision to expose tender minds to inane television shows, inappropriate content on social media and violent cartoon shows is obviously helping.

Making Kids Hotter  

Even those amongst you who are convinced that I happen to be mentally negligible would agree with me that all kids need to be groomed into becoming ideal citizens of their respective nations and make a positive contribution to society through their ability to hate, lie, cheat, bully the weak and by learning the refined art of sycophancy, cozying up to those in power. They need to use resource and tact to break their eggs and whip up sumptuous omelettes for themselves and their near and dear ones.

Kids these days are already hot stuff. We need to take immediate steps through proper channels to make them hotter in the decades to come.  Bringing up losers is surely not your idea of having fun in life. Scripture knowledge has limitations. Character development centered on such values as love, respect, humility, compassion and empathy takes bright kids on a negative trajectory.

Who Can Bell the Cat?

Who can bring about this change in our thinking? Perhaps not our political leaders, many of whom hide their dictatorial ambitions behind a thin veneer of democratic principles. Our mandarins thrive on opacity and an innovative capacity to come up with roadblocks to whatever is proposed. When combined together, both love an obedient, subservient, meek and complaint public. For them, a vibrant, independently thinking and questioning citizen is a highly undesirable commodity.

Closer home, Lord Sidcup may not approve of the idea but deserves to be sounded out on this fruity scheme. I believe it is safe to interact with him over internet these days. I would not run the risk of being torn from limb to limb.

Perhaps Rosie M Banks and Bingo Little can be persuaded to spearhead a revolution of this kind.

Another possibility could be someone like Stiffy Byng or Roberta Wickham taking up the cudgels. When it comes to propagating values of the kind being proposed by me, their credibility is bound to be much higher. A promotional drive by them, directed at parents, would strengthen the foundations of our civilization no end. Education ministers and mandarins across different countries who do not pay heed will run the risk of either their hot water bottles being punctured or cell phones getting pinched.

Would you have any suggestions?!

(Inputs from Mr Satish Pande, an ardent fan of P G Wodehouse, are gratefully acknowledged)

 

(Related Post:  https://ashokbhatia.wordpress.com/2015/07/05/the-gallery-of-rogue-kids-in-plumsville)  

 

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ashokbhatia

In order to commemorate 125 years of the Chicago address of Swami Vivekananda, Integrating Spirituality and Organisational Leadership (ISOL Foundation) had recently organised a World Congress on Vedic Foundations of Management Science.

Several luminaries and experts in diverse fields addressed the gathering, which was inaugurated on the 11th of September at the Breasted Hall, The Oriental Institute, The University of Chicago. Distinguished Trinity and ISOL Awards were presented on the day. The event concluded on the 13th of September, 2018.

The Inaugural Session started with a Welcome Address by Dr J L Raina, Chairman of ISOL Foundation. Vedic Mantras were chanted by Mr Ashok Vyas, followed by a Welcome Song penned by Mr D V Shastry.

Prof Sunita Singh Sengupta, Founder ISOL Foundation, welcomed the delegates and presented a Background Paper.

The Inaugural Addresses were delivered by the following:

  • Ms Neeta Bhushan, Consul General of India in Chicago
  • Dr Larry…

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Dustedoff

I have been watching with increasing despair and sorrow these past few months as India has teetered on the brink of disharmony and violence, hoping against hope that it was just a passing phase. There were moments when I felt things were looking up, for instance, when people of other faiths—not just Muslims—came together at Shaheen Bagh and elsewhere to oppose CAA and NRC. There were times I told myself it was getting better, that India was essentially secular, and that divisive forces would eventually be defeated.

Then the Delhi carnage happened. Many were killed, even more injured. Property was destroyed, people were forced to flee their homes. Curfew was clamped. We mourned. Not just for the dead, but for the way the hydra-headed monster of hatred, bigotry and violence had again reared its head.

I have lived in Delhi for most of my life, and to see the city…

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ashokbhatia

ethics and values

We do not necessarily need a degree from Harvard to realize the difference between right and wrong. The Moral Compass within us is capable of telling us if we are on the right path.

Human values form the inner core of our personalities. These keep nudging us to be good human beings.

If ‘Values’ are the cause, ‘Ethics’ are the effect. If our value system is in place, our outward behaviour and conduct shall be ethical. Same is true of organizations, where the underlying culture determines the response of its key managers to tough business situations.

A company which believes in human values would handle a separation differently. When ramping down a business, good performers could get helped to secure career opportunities elsewhere. A star performer who has made up her mind to leave would get treated with great respect, thereby making her a valuable brand ambassador for the company.

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ashokbhatia

Ravana, an ardent devotee of Lord Shiva, was not only a great scholar but also a capable ruler. He had a great taste in music and had mastered the veena. He is said to have been an expert in astrology and political science. He is also believed to have written a treatise on Siddha medicine.

He is described as having ten heads which are said to represent his knowledge of the six shastras and the four Vedas. Folklore has it that even while lying on his deathbed, he imparted valuable wisdom to Lord Rama and Lakshmana.

Much like powerful CEOs of large corporate bodies, Ravana had the necessary knowledge and skills to steer his kingdom to great heights. But his sheer pride, arrogance and a tendency of stifling dissent did him in. His obstinacy, and intolerance towards dissent, eventually led to his fall from grace.

The fact that…

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When leadership deficit leads to a compromise on values  

It is understandable that our business leaders keep biting their nails trying to beat the competition. But when they chase business goals by compromising on their core values, they eventually get caught in a regulatory web and start losing customers. Their brand image takes a serious hit.

Consider the following instances:

The 1986 Space Shuttle Challenger disaster 

For a space exploration agency of the stature of NASA, revenues and profit were not the motives, but it appears that deviations were indeed made from standard safety protocols because the top leadership put a higher premium on expediency. The now infamous O-ring pressure seals, supplied by a Utah-based contractor, served as the cause of the crash.

The O-rings had been tested to perform in 40-degree Fahrenheit or above weather conditions. On that fateful morning in Florida in 1986, it was only 18 degrees. NASA knew it was an issue, but hours before the launch pressed the contractor to “green light” the launch. Robert Ebeling, heading a team the concerned contractor’s employees experienced with the O-rings debated whether they could knowingly approve that the O-rings would not fail.

In the end, the team wanted NASA to wait until the afternoon when temperatures would be closer to 53 degrees Fahrenheit. Due to the pressure exerted by NASA—in addition to the wilting of the contractor’s senior managers—the company reversed its original decision and ended up giving the go-ahead for launch.

Alas, Challenger broke apart 73 seconds into its flight, killing all seven members on board.

The Samsung Galaxy Note 7 fiasco

During 2016, Apple was set to launch the iPhone 7. Samsung leaders rushed into bringing Galaxy Note 7 into the market before Apple. Here also, market forces determined the behaviour of the company’s management. In a rush to beat the competition, a design flaw in the battery was overlooked. Safety standards were apparently compromised.

Within weeks of the launch, the phones started catching fire. A recall ensued with over 2.5 million phones sent back to Samsung. The company lost billions of dollars in the recall, let alone billions more in lost revenues.

The Boeing 737 Max Issue

In October 2018, Indonesia’s Lion Air flight plummeted to the ground shortly after taking off, killing all 189 people on board. Subsequently, in March 2019, a crash happened in an eerily similar manner in Ethiopia, killing all 157 persons aboard.

Boeing claims to work on such ‘enduring values’ as integrity and safety.  The company defines integrity as taking “the high road by practicing the highest ethical standards.” Likewise, safety is captured thus: “We value human life and well-being above all else and take action accordingly,” the company suggests, and that “by committing to safety first, we advance our goals for quality, cost, and schedule.”

But to match the launch of A320neo by Airbus, said to be 15% more fuel efficient, Boeing moved fast and launched the 737 MAX nine months after Airbus’s announcement. Regulatory approvals were apparently rushed through, by simply declaring the 737 MAX to be merely a ‘derivative’ model of the company’s cash cow – 737. Technical changes of a material kind were apparently made, but the need for pilot training was never highlighted. The Flight Crew Operating Manual was not modified to reflect the changes. If this had been done, perhaps the pilots might have been in a better position to know what to do should the plane begin to behave unpredictably after takeoff due to the bad sensor data.

The common thread running through all these instances is the leadership deficit these organizations faced at the time. When values become mere words on a company’s website, disaster just lurks around the corner. As technology advances, the human angle can only be ignored at the risk of a great cost to the organization as also to the society at large.

Of revenue-hungry businesses and governments

World over, history has repeatedly taught us that when it comes to the Rajasic world of commerce, truth is a casualty. Cigarette and liquor manufacturers contribute to the exchequer and also keep their own stakeholders happy. Pharmaceutical companies keep peddling drugs which may have serious side effects on hapless patients. After holding up cholesterol as the main villain for cardiac problems for a very long time, suddenly we find that medical research comes up with results which are contrary to the original stand.

A recent example is that of the mad rush to bring in 5-G which rides on a much stronger dose of radiation. Nowhere does one see a reasonable debate on the impending costs of environmental degradation owing to a high dose of radiation.

The risk of data privacy

As businesses and governments go in for higher levels of digitisation, lay citizens who avail of products and services end up living in more transparent fish bowls. Individuals cease to matter. Somewhere in a data repository, they become mere numbers, coded by a binary system and mercilessly crunched into big data; data which is eagerly lapped up by the corporate world.

One who loves undergoing a Virtual Reality experiment is shocked to find that he and even his family members are denied an insurance policy because the body reactions detected during the said experiment indicate that he is likely to be suffering from dementia, a disease which runs in families. One who books a bnb apartment has to not only substantiate his true identity as a living person, but also establish that his past legal record is as pure as fresh driven snow. Personal interactions with a customer have ceased to matter in most digital transactions.

Hapless customers and citizens are no longer kings and queens; they are jacks of all trades who master none, let alone themselves or their own thought processes.

Political parties have already perfected the art of using Artificial Intelligence and Data Analytics to shape public opinion en masse. There are no bad politicos and good politicos. Scratch the surface and one would find that underneath they are all the same. In many countries, democracy is touted as a virtue, but just beneath its soft velvety cover can be discerned the cloven hoof of dictatorial tendencies.

Caveat emptor (or, buyer beware) is the only way forward!

Some lessons from Bhagavad Gita

Smart CEOs can perhaps look up to this ancient scripture to find some ways out of a quagmire of this kind. We explore this theme in the next part.

 

(Inputs from an IT expert and an aviation expert are gratefully acknowledged)

(Related Post: https://ashokbhatia.wordpress.com/2019/09/07/the-challenges-of-industrial-revolution-4-0-part-1-of-3)

 

 

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We live in times when the allure of the C-suite appears to be wearing off. Expectations from CEOs of all hues, sizes and shapes are reaching stratospheric levels, with the ostensible result that attrition rates at that level of management reflect an upward tick.

A recent report by Price Waterhouse Coopers had revealed that the CEO turnover at the world’s 2,500 largest companies rose to 17.5% in 2018 – 3% higher than the 14.5% in 2017. For the year 2018, the first time in the study’s history, more CEOs were dismissed for ethical lapses than for financial performance or board struggles. CEO turnover rose notably in every region in 2018 except China, and was quite high in Brazil, Russia, and India (21.6 percent) while the lowest was in North America (14.7 percent).

According to the report, in 2000, a CEO could expect to remain in office for eight or more years, on average. Over the last decade, however, average CEO tenure has been only five years.

The mixed bathing challenge for CEOs

While those who aspire to occupy a C-suite keep an ear to the ground and eagerly wait to seize an opportunity as and when it comes up, the ones who have benevolent Guardian Angels and end up occupying one soon realize the perils of mixed bathing on the Dark Continent where, attracted by the tourism propaganda of some innovative travel agents, they end up swimming in the Zambezi river. To their utter horror, they discover that mixed bathing regulations are in vogue there, and that their dip is being shared by a couple of young crocodiles. What leaves them literally cold in the feet are the penetrating and unfriendly eyes of some of the crocodiles swimming alongside, who have taken a jaundiced view of their habitat being infested with a juicy specimen of the tribe of Homo  sapiens. Quite a few others are gleeful, drooling over a good source of their daily vitamins. These crocodiles might as well be representing the kind of challenges CEOs would face when, and if, they return to their office desks: Business Goals, Quarterly Guidelines, Investor Pressure, Ethical Dilemmas, Compliances of all kinds, to cite only a few.

Business leaders of the future

Increasingly, there is a need for business leaders who can steer their businesses using not only a Commercial but also a Spiritual Compass. In an era when technological developments are redefining the manner in which businesses interact with their stakeholders, there is much that CEOs and managers can learn from the Bhagavad Gita. It is a Do-It-Yourself Manual of Motivation. Its language is pregnant with symbolism at times. But it has rich lessons to offer for day-to-day conduct of business.

Of jackals, cobras, giraffes, elephants and tortoises 

To run a business well, wily jackals and cobras are required; but so are friendly giraffes, brainy elephants and wise tortoises. If the leader herself happens to be a spiritually inclined person, focused on steering the business successfully towards its purpose and goals but without running into a collision with massive icebergs hiding a hidden mass of compromises with core values and ethics, she would attain the exalted status of a Conscience Keeper for the entire business.

(Related Post: https://ashokbhatia.wordpress.com/2015/06/01/towards-sq)

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ashokbhatia

LEADERSThere is something unique about managers from India. Apparently, they have a Western mind and an Eastern heart. In other words, a unique combination of analytical prowess and intuitive faculties.

Here is a thought-provoking guest post from Mr K V Rao, Resident Director – ASEAN, Tata Sons Ltd , Singapore.

“I was born and raised in India in small towns, and started reflecting how is it that so many of my compatriots make it to global leadership positions ?

Many of our ilk have left the shores, for distant foreign lands. Have studied and imbued the best of cultures, but retained some of some of that inner rusticity, and native eclectic personalities. They have made it to the top jobs of Google, Microsoft, Mastercard, or a Pepsi, and the list is endless and still more to surface. All have been exceptional fighters, who seem to compete fiercely but fairly, often guided…

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ashokbhatia

Here is a country where the mind is without fear

And the head is held high

Where knowledge to children and youth is virtually free

And those distressed by the world are welcomed with open arms;

Where the definition of nationalism implies inclusivity

Fine arts of all countries and cultures are welcome

If narrow domestic walls exist, these are only to protect national interests

Where respect for the law of the land reigns supreme;

Where gender equity and diversity is not a mere slogan

The care offered to the elderly is exemplary

Some wish the taxes to be lower but realize the money is well spent

In many ways does it serve and comfort the citizens; 

Where human endeavour aims to attain perfection

Words come out from an inner conviction

Gentle, helpful, physically active and resilient

Following a work culture which deserves to be aped;

Where one can encounter the true…

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