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Posts Tagged ‘Book’

Chief Executive Officers and  top honchos should retire themselves every five to six years. This would ensure some sanity in the operations of the company. As to lesser mortals, there is no point in clinging to their seats of power till ill health (or worse, death) comes knocking on the door.

Life is much bigger and brighter than work. The many shades of life which remain to be explored after retirement include simple joys – spending exclusive time with one’s spouse, putting life in the reverse gear by playing with grandchildren, taking up hobbies neglected for years, and fulfilling other desires which had merely remained benign intentions all those years.

(Excerpt from my book ‘Surviving in the Corporate Jungle’, the English version of which was released recently. The Portuguese version of the excerpt follows.)

 

REFORMA

Os Diretores Executivos e os manda-chuvas devem reformar-se ao fim de 5 ou 6 anos. Com isso garantem alguma sanidade às operações da empresa. Quanto aos simples mortais, não há nenhuma vantagem em manterem-se agarrados aos seus lugares de poder até que os problemas de saúde (ou, pior, a morte) lhes venham bater à porta.

A vida é muito maior e mais interessante do que o trabalho. Entre as muitas nuances da vida que continuam a ser exploradas após a reforma estão as alegrias simples – passar mais tempo com o cônjuge, fazer marcha-atrás e brincar com os netos, dedicar-se a passatempos que foram negligenciados
durante anos e cumprir outros desejos que nunca passaram.

(This is how you can lay your hands on the Portuguese version of the book, launched in Portugal during March, 2016.)

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Quality

Hire a quality expert who is practical and does not live in an ivory tower, or else your billings may nosedive and your entire manufacturing team may end up doing only rework.

In the services sector, quality invariably means an extension of the core job being done. A shipping agent who keeps you updated of the status of a shipment at all times is a delight to work with; so is a dentist who sends you a discreet short message reminding you of your appointment that evening!

To quote Dr. Laurence J Peter and Raymond Hull: ‘…man cannot achieve his greatest fulfilment through seeking quantity for quantity’s sake; he will achieve it through improving the quality of life, in other words, through avoiding life-incompetence’.

(Excerpt from my book ‘Surviving in the Corporate Jungle’, the English version of which was released recently. The Portuguese version of the excerpt follows.)

QUALIDADE

Contrate um especialista em qualidade que seja pragmático e não viva numa torre de marfim; caso contrário, a sua faturação poderá cair a pique e toda a equipa de produção pode acabar a retrabalhar produtos e nada mais.

No setor dos serviços, a qualidade significa sempre uma extensão do trabalho principal que é feito. É um prazer trabalhar com uma transportadora que o mantém a todo o momento a par do estado de uma encomenda; tal como com
um dentista que lhe envia uma mensagem breve e discreta a lembrar-lhe que tem consulta nesse dia!

Para citar o Dr. Laurence J. Peter e Raymond Hull: “…um homem nunca estará realizado se procurar a quantidade por si só; realizar-se-á através da melhoria da qualidade de vida, ou seja, evitando as incompetências da vida”.

(This is how you can lay your hands on the Portuguese version of the book, launched in Portugal during March, 2016.)

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Good public relations could keep your business image bright and shining. With the advent of the Internet, it has become easier to be in the public eye. To ensure you remain so for the right reasons depends upon the quality of product/service on offer, the manner in which either customer complaints or labour issues are handled, and your corporate governance record.

In a large complex business, you may need to hire an expert to handle your public relations. Check the guy’s credentials and sign him on for a maximum period of two years at a time. Better still, get one of the smart secretaries to handle it in-house.

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An effective tool in the management’s arsenal to reward and motivate guys who excel in their jobs.

There are two key challenges faced in case of promotions:

  1. Pressure for time-bound promotions

Everyone expects to get promoted after having slogged it out at a given level in the organization for a few years. The reason you find most organizations top-heavy today is because the management twenty years back did not pay attention to managing the aspirations of its people and instead went along with the philosophy of time-based promotions!

  1. Managing is different

Doing a job yourself is one thing. Getting it done through others is a different ball game altogether. To be a good manager, one needs to be a leader, bestowed with skills in team building, communication, delegation, and supervision. Often, two-thirds of the promotions in corporates are based on incumbents putting in an impressive show in their present role. Once promoted, the incumbent is left twiddling his thumbs, trying to figure out how to manage the same activity through others.

The solution possibly lies in building up a culture which rewards good performance but does not overlook the projected managerial talent of the promotee. Job rotation, counselling, and job enrichment are some of the tools which a wise Human Resource guy may use to manage the majority which deems a promotion as its birth-right, based only on the fourth dimension of our universe – time!

A populist approach like resorting to time-based promotions can also be practised, provided there is an aggressive scheme in place to enforce employee separations as well, that too in a time-bound manner!

(Excerpt from my book ‘Surviving in the Corporate Jungle’, the English version of which was released recently. The Portuguese version of the excerpt follows.)

PROMOÇÕES

Uma ferramenta eficaz no arsenal de gestão para premiar e motivar os indivíduos que se destacam nas suas funções.

As promoções levantam sobretudo duas dificuldades:

1. Pressão para ser promovido dentro de um determinado limite de tempo

Qualquer um espera vir a ser promovido depois de se ter arrastado num determinado nível da organização durante vários anos. A razão por que a maioria das organizações hoje em dia são tão pesadas é porque há  vinte anos as chefias não souberam gerir as aspirações dos seus subordinados e deixaram-se levar pela filosofia das promoções baseadas no tempo!

2. Ser chefe é diferente

Uma pessoa fazer um trabalho ela própria é uma coisa. Fazer com que esse trabalho seja feito por outros é uma coisa completamente diferente. Para ser um bom chefe, é preciso ser um líder, dotado de competênciasde
coordenação de equipas, comunicação, delegação e supervisão. Muitas vezes, dois terços das promoções das empresas baseiam-se no facto dos candidatos à
promoção ressaltarem de forma impressionante as suas funções atuais. Uma vez conseguida a promoção, o promovido fica a girar os polegares, a tentar descobrir como realizar as mesmas funções através dos outros.

A solução passa, possivelmente, por estabelecer uma cultura empresarial que recompense o bom desempenho, mas sem negligenciar o potencial talento de gestão dos promovidos. A rotação no trabalho, o aconselhamento e o enriquecimento das funções são algumas das ferramentas que um Diretor de Recursos Humanos sábio poderá usar para gerir a maioria dos colaboradores que estão convencidos que a promoção é um direito que lhes assiste desde
a nascença, com base apenas na quarta dimensão do nosso universo – o tempo!

Uma abordagem populista que recorra a promoções baseadas no tempo também pode ser praticada, desde que esteja igualmente implementado um sistema agressivo que permita distinguir os colaboradores, também de forma
limitada no tempo!

(This is how you can lay your hands on the Portuguese version of the book, launched in Portugal during March, 2016.)

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packages

Packages are negotiable only at the entry stage; later on, they tend to lose their elasticity!

Bear in mind that packages are not necessarily related to the innate worth of an incumbent. These have more to do with the company’s corporate ego (read brand value), and also the comfort levels offered. Companies offering high-pressure assignments in high-entropy business environments tend to be more liberal with the packages they offer.

The rate of growth of packages outside the company would always be better than the jumps you get in-house. If you are willing to challenge yourself and move out of your present comfort zone, do not grumble for long; find another exciting opportunity and move on!

As postulated by the Motivation-Hygiene Theory of Herzberg, packages fall in the Hygiene category of rewards. To use a medical analogy, their presence does not necessarily make a person healthier; on the contrary, their absence can cause deterioration in health.

To put it simply, when it comes to individual motivation levels, packages have a rather short shelf life.

When it comes to chucking out the deadwood, organizations could come up with innovative severance packages!

(Excerpt from my book ‘Surviving in the Corporate Jungle’, the English version of which was released recently.)

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All ideas which sound revolutionary from a new incumbent fade exponentially over a period of time. The incumbent himself gets bored and a sense of fatalism sets in. A smart incumbent would call it quits before he reaches this state of vegetation.

Seniors who decide to overstay their welcome run the risk of being derided and hounded out. They do a great disservice to the organization and also end up lowering the morale of their would-be-successors who have to wait interminably for getting a shot at occupying the throne in the corner office.

A tired and exhausted lion can no longer afford to cling to his seat of power.

(Excerpt from my book ‘Surviving in the Corporate Jungle’, the English version of which was released recently. The Portuguese version of the excerpt follows.)

 

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A sure way of becoming a liability for your team and also for your employers is to micromanage – getting into the nitty-gritty of each and every aspect of the task at hand.

Learn to delegate and allow your team members to make mistakes.

Demand results, but develop your people in the long run.

If you happen to report to a boss who believes in getting things done by breathing down your neck, try the following to keep your sanity in check:

  1. Make it a habit to meet him half-way through.
  2. Empathize with the poor soul. Try to reduce his blood pressure. That is what you get paid for.
  3. Be clear about your deliverables.
  4. Sincerity helps. Following due processes and protocol helps.
  5. Have a positive attitude. At an opportune time, let him know that you are not too comfortable being micromanaged.

(Excerpt from my book ‘Surviving in the Corporate Jungle’, the English version of which was released recently. The Portuguese version of the excerpt follows.)

MICROGESTÃO

A maneira mais certa de se tornar um peso para a sua equipa e também para seus empregadores é a microgestão –meter-se em todas as tarefas até ao mais ínfimo pormenor.

Aprenda a delegar e a permitir que os seus colaboradores cometam erros.

Exija resultados, mas desenvolva as competências dos seus colaboradores no longo prazo.

(This is how you can lay your hands on the Portuguese version of the book, launched in Portugal during March, 2016.)

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