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Posts Tagged ‘Ethics’

“So, Mr Bhatia, what do you think?” asked the tough looking beak-in-chief. I had just been ushered into this mandarin’s plush office. A cup of tea had been duly arranged, with few snacks in tow.

Across the road, the sea was going about performing its normal task, its mighty waves relentlessly pounding the rocks, roaring and frothing. The night sky was clear and a mild breeze was blowing. The moon was enjoying its usual saunter, its soothing light creating dancing ripples on the surface of the sea. It was a scene which was designed to soothe any soul in aguish.

But my soul was in torment. The heart was aflutter. The brow was furrowed. The pride of the Bhatias was wounded. You see, life had so far never prepared me for being treated as a criminal of sorts. Having been a law-abiding citizen all along, I was not used to being interrogated and that too so very late in the day. Having been held in captivity throughout the day, and asked to pen down my responses to a long list of obnoxious and repetitive questions, the nerves were all of a twitter. All this had happened under the stern watch of some of the junior beaks who looked much like a bunch of dreadful villains straight out of a Bollywood movie.

I eyed him narrowly. Obviously, the beak-in-chief’s looks were not much to be written home about. He reminded me of Sir Watkyn Bassett, the magistrate from the canon of P G Wodehouse. Nature, when planning this unique specimen, had endowed him with bushy eyebrows, a pencil moustache and a prominent jaw which would have prompted even someone like Adolf Hitler sit up and take notice. His eyes were a bit too keen and piercing for one who was not an Empire builder but a mere revenue official of a senior cadre tasked with milking businesses which, in his opinion, had many skeletons made of unalloyed gold stored in their cupboards. Revenue officials all over the world happen to be a class apart; particularly, those in India are well known for their deep distrust of businesses. Guilty till proven innocent is their credo. Shakespeare, I suspect, would have etched out Shylock’s character based on an earnest and conscientious taxman hounding him for concealing his royalty earnings.

I summoned all the Bhatia courage, resilience and tact and gave him an artificially sheepish look.

“To be frank, I feel like crossing over the road and drowning myself in the sea,” I bleated weakly.

All gibberish, of course, designed to deflect, deceive, distract and bring in a temporary rapport between me and the party of the other part. His relief on hearing these words, containing as they did no reference to the facts of the case, was great. He smirked. A sarcastic smile adorned his visage.

The dialogue with this officer of the law continued far into the night but I would spare my audience all the boring details which, if mentioned here, might promptly put them to sleep.

As P G Wodehouse would have put it, one of the several difficulties which authors face when telling a story is as to where to begin it. If they take too much time building the atmosphere and etching out the characters, the audience may simply decide to junk the narrative and start checking their social media updates instead.

On the other hand, if the author were to permit his narrative to take off like a rocket to the Mars, the public simply starts twiddling its thumbs trying to figure out what is happening. They simply walk out on the hapless soul, leaving it a wee bit clueless, much like an Olympic athlete who dazzles with his performance in a stadium which happens to be empty and utterly devoid of humanity, thanks to a raging pandemic.

Allow me therefore to go back a little bit in time. Assigned a senior management position in a small company operating out of a small town located on the shores of the Bay of Bengal, I had somehow been sucked into the eye of a storm since past several months. Thanks to a two-timing junior employee and an array of operational goofies, the revenue authorities had been persuaded to suspect something fishy going on in the operations. A detailed investigation was underway for some time. The authorities, as is their wont, were keen to quickly size up their pound of flesh and make my employers cough up a sizable sum without delay. My feudal sense prevailed. A close friend from my college days who had risen to a senior position in the same department of the government elsewhere kept advising me informally throughout the sordid process.

As the episode unfolded, however, it transpired that I was suffering from a misplaced sense of loyalty to the company. My brand equity was at its lowest ebb. The credibility of the technical department which was the real defaulter in the matter was somehow much higher. In me, the company found a ready villain who could take the rap for the unfortunate incident.

Once the case had assumed a shape, I was given the marching orders and left to fend for myself. If I myself had been in the position of the owners then, I would have reacted similarly but perhaps in a gentler and more humane manner. In fact, had the company followed the principles of natural justice and an equidistant approach to all functions, the probability of a corporate embarrassment of this kind could have easily been nipped in the bud.

Subsequently, I had learnt that the matter had dragged on for quite some time and had got finally resolved on mutually agreed terms.

The stress suffered over a period of 18 months of the investigation eventually led to a cardiac issue popping up, duly followed by a long period of rest and recuperation. The family moved in to provide unstinted support and I was soon up and about, living as normal a life as one could wish for.

A great thing about the harsh slings and arrows of life is that even when we feel that there are dark clouds on the horizon and not even a single ray of hope visible anywhere, our Guardian Angels wake up and decide to offer us an olive branch. For the past several years, I had not ventured to seek greener pastures in the town my wife and I made our home. The impression was that for a person like me having a senior position in a company, backed by a package which was otherwise fine though not something to write home about, it was well nigh impossible for me to secure another assignment with a matching, if not higher, paycheck, especially in a town which did not boast of many industries.

A Good Samaritan amongst the broad circle of friends I had came up with an olive branch in the form of a suitable position in the large organization of which he was a key decision maker. An offer got made and was duly accepted. Some nine months after I had lost a great degree of my self confidence, personally as well professionally, I now had an opportunity to turn a new leaf and rebuild it.

This change was just a way for life to show me the importance of observing values and ethics in whatever I did. I realized that one’s brand equity is built over a long period of time. Once built, it becomes like the fragrance of an exotic flower. It travels much ahead of one, often opening up new vistas, offering a wider canvas for one to perform and excel at whatever one undertakes to do. The observant ones amongst those around us are surely able to size us up much quicker than we can manage to do ourselves.

I would urge my audience to take my suicidal intentions – conveyed to the stern beak-in-chief – with a bowl full of salt. Close friends who have noticed the Bertie Wooster streak of resilience within me have held that amongst their circle of pals, I shall be the last one to ever consider a deliberate attempt to kick the bucket.

My idea of mentioning this nasty episode in my life is not to play the victim card and seek sympathy from my audience. I just thought I could share with others what I learnt in the process. My mistake was to not to keep a tab on the ground realities myself. Instead, I practiced partial abdication, mistaking it to be delegation. Trusting some colleagues who had an axe to grind with the company was another. Like the incident mentioned above, there are many others which can also be captured here.

Life, as you all know, is not a bed of roses. It is not a social media platform where narcissism alone rules. It also makes all of us undergo major setbacks. This is indeed its unique way of chiseling us out of hard rock and giving us a better shape.

But with each harsh chiseling, one had somehow managed to wriggle out of the throes of a deep V-shaped depression. One had risen from the remains of one’s dead self. Mighty forces of positivity had prevailed. The chin had yet again become high. The stiff upper lip had come back and the sky had once again turned a cheerful blue. A leap in the professional affairs had eventually come about.

(Related Posts:

https://ashokbhatia.wordpress.com/2016/04/01/about-me

https://ashokbhatia.wordpress.com/2019/04/03/planning-a-career-with-an-owner-driven-outfit-consider-some-of-the-values-followed-by-such-businesses

https://ashokbhatia.wordpress.com/2018/07/22/of-a-mom-bassett-and-the-allure-of-policemens-helmets

https://ashokbhatia.wordpress.com/2011/10/05/divine-grace-works-all-the-time)

 

 

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ashokbhatia

Often, we hear that age is a mere number,
But also wonder if it makes us dumb and dumber;
Unless proper and timely steps are taken through channels right,
The chances of our becoming dull happen to be bright.

The body needs all the care and affection it can get,
The mind needs to be kept active, not to forget;
The soul needs nourishment of a different kind,
Otherwise it is left in torment and in a bind.

The zeal of youth makes us leap light-heartedly into traps,
The spirit of adventure keeps us wandering off the known maps;
Romantics at heart, fragile in maturity, we jump at gold coins with strings attached,
We behave like zombies, often getting disappointed over chickens un-hatched.

 ZOMBIES

When advanced in age, our optimism fades, no longer making the spirits lift,
A feeling grows that our guardian angels no longer care to bear a…

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In order to commemorate 125 years of the Chicago address of Swami Vivekananda, Integrating Spirituality and Organisational Leadership (ISOL Foundation) had recently organised a World Congress on Vedic Foundations of Management Science.

Several luminaries and experts in diverse fields addressed the gathering, which was inaugurated on the 11th of September at the Breasted Hall, The Oriental Institute, The University of Chicago. Distinguished Trinity and ISOL Awards were presented on the day. The event concluded on the 13th of September, 2018.

The Inaugural Session started with a Welcome Address by Dr J L Raina, Chairman of ISOL Foundation. Vedic Mantras were chanted by Mr Ashok Vyas, followed by a Welcome Song penned by Mr D V Shastry.

Prof Sunita Singh Sengupta, Founder ISOL Foundation, welcomed the delegates and presented a Background Paper.

The Inaugural Addresses were delivered by the following:

  • Ms Neeta Bhushan, Consul General of India in Chicago
  • Dr Larry…

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ashokbhatia

ethics and values

We do not necessarily need a degree from Harvard to realize the difference between right and wrong. The Moral Compass within us is capable of telling us if we are on the right path.

Human values form the inner core of our personalities. These keep nudging us to be good human beings.

If ‘Values’ are the cause, ‘Ethics’ are the effect. If our value system is in place, our outward behaviour and conduct shall be ethical. Same is true of organizations, where the underlying culture determines the response of its key managers to tough business situations.

A company which believes in human values would handle a separation differently. When ramping down a business, good performers could get helped to secure career opportunities elsewhere. A star performer who has made up her mind to leave would get treated with great respect, thereby making her a valuable brand ambassador for the company.

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We live in times when the allure of the C-suite appears to be wearing off. Expectations from CEOs of all hues, sizes and shapes are reaching stratospheric levels, with the ostensible result that attrition rates at that level of management reflect an upward tick.

A recent report by Price Waterhouse Coopers had revealed that the CEO turnover at the world’s 2,500 largest companies rose to 17.5% in 2018 – 3% higher than the 14.5% in 2017. For the year 2018, the first time in the study’s history, more CEOs were dismissed for ethical lapses than for financial performance or board struggles. CEO turnover rose notably in every region in 2018 except China, and was quite high in Brazil, Russia, and India (21.6 percent) while the lowest was in North America (14.7 percent).

According to the report, in 2000, a CEO could expect to remain in office for eight or more years, on average. Over the last decade, however, average CEO tenure has been only five years.

The mixed bathing challenge for CEOs

While those who aspire to occupy a C-suite keep an ear to the ground and eagerly wait to seize an opportunity as and when it comes up, the ones who have benevolent Guardian Angels and end up occupying one soon realize the perils of mixed bathing on the Dark Continent where, attracted by the tourism propaganda of some innovative travel agents, they end up swimming in the Zambezi river. To their utter horror, they discover that mixed bathing regulations are in vogue there, and that their dip is being shared by a couple of young crocodiles. What leaves them literally cold in the feet are the penetrating and unfriendly eyes of some of the crocodiles swimming alongside, who have taken a jaundiced view of their habitat being infested with a juicy specimen of the tribe of Homo  sapiens. Quite a few others are gleeful, drooling over a good source of their daily vitamins. These crocodiles might as well be representing the kind of challenges CEOs would face when, and if, they return to their office desks: Business Goals, Quarterly Guidelines, Investor Pressure, Ethical Dilemmas, Compliances of all kinds, to cite only a few.

Business leaders of the future

Increasingly, there is a need for business leaders who can steer their businesses using not only a Commercial but also a Spiritual Compass. In an era when technological developments are redefining the manner in which businesses interact with their stakeholders, there is much that CEOs and managers can learn from the Bhagavad Gita. It is a Do-It-Yourself Manual of Motivation. Its language is pregnant with symbolism at times. But it has rich lessons to offer for day-to-day conduct of business.

Of jackals, cobras, giraffes, elephants and tortoises 

To run a business well, wily jackals and cobras are required; but so are friendly giraffes, brainy elephants and wise tortoises. If the leader herself happens to be a spiritually inclined person, focused on steering the business successfully towards its purpose and goals but without running into a collision with massive icebergs hiding a hidden mass of compromises with core values and ethics, she would attain the exalted status of a Conscience Keeper for the entire business.

(Related Post: https://ashokbhatia.wordpress.com/2015/06/01/towards-sq)

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Bollywood’s take on corruption differs across various time zones. Just as the society has evolved, so has the approach taken by Bollywood on depicting and tackling corruption changed over the past few decades.

In the black and white era of Gandhian simplicity, it was often more about the bad guys being urban gentlemen and the good guys being rural urchins. Movies like ‘Do Bigha Zameen’ (1953), ‘Jagte Raho’ (1956) and ‘Parakh’ (1960) readily come to one’s mind.

Jagte_Raho_1956_film_poster

We have also had movies where the lead cast suffered in dignified silence. The audience was often left with a feeling of disgust towards all those who were shown as corrupt. Movies like ‘Satyakam’ (1969) left us with a fond hope that things would somehow improve in the future. satyakam

Then came the angry-young-man phase. Here, we had the revenge theme. Muscular power ruled and the…

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In order to commemorate 125 years of the Chicago address of Swami Vivekananda, Integrating Spirituality and Organisational Leadership (ISOL Foundation) had recently organised a World Congress on Vedic Foundations of Management Science.

 

 

Several luminaries and experts in diverse fields addressed the gathering, which was inaugurated on the 11th of September at the Breasted Hall, The Oriental Institute, The University of Chicago. Distinguished Trinity and ISOL Awards were presented on the day. The event concluded on the 13th of September, 2018.

The Inaugural Session started with a Welcome Address by Dr J L Raina, Chairman of ISOL Foundation. Vedic Mantras were chanted by Mr Ashok Vyas, followed by a Welcome Song penned by Mr D V Shastry.

Prof Sunita Singh Sengupta, Founder ISOL Foundation, welcomed the delegates and presented a Background Paper.

The Inaugural Addresses were delivered by the following:

  • Ms Neeta Bhushan, Consul General of India in Chicago
  • Dr Larry Greenfield, Executive Director, Parliament of the World Religions
  • Prof Bala Srinivasan, Vice President, Strategy and Global Initiatives, University of Chicago
  • Prof Sunaina Singh, Vice Chancellor, Nalanda University

Rich tributes were paid to Swami Vivekananda by:

  • Prof Dinesh Singh, Former Vice Chancellor, University of Delhi and Chancellor, K R Mangalam University
  • Dr Bharat Rai, Oncologist in Chicago
  • Dr H P Kanoria, Founder, Shristi Corporation, SREI Infrastructure Finance Limited and SREI Foundation
  • Swami Yatidharmananda, Managing Tustee, Swami Chidananda Sevashram

The following tracks were covered at the three-day event.

  • Sri Ramakrishna, Ma Sarada and Swami Vivekananda
  • Education in Ancient India
  • Women Empowerment
  • Contemporary Themes on Spirituality, Ethics and Management
  • Global climate change and Eco System Management: Insights from Vedas
  • Ancient Indian Mathematics and Astronomy: Its Contemporary Relevance
  • Ayurveda, Yoga and Meditation for Modern Health Care
  • Ancient Indian Architecture, Sculpture and Art
  • Exploring Sustainability through Spirituality
  • Contemporary Themes on Scriptures, Ethics and Management
  • Vedic Foundations of Management

The last mentioned session was chaired by Prof Neal McGregor.

  • Prof N Ravichandran shared ‘Managerial Insights from Panchtantra Stories’
  • Prof Omprakash K Gupta elaborated upon his passion for ‘Simplifying and Summarising Sanatana Dharma Scriptures for our Youth’
  • Prof Kisholoy Gupta spoke of ‘Vedantic Wisdom in Contemporary Management’
  • Dr Ravi Subramaniam presented ‘A Qualitative Examination of Leadership Traits of Ram from Shrimad Valmiki Ramayan’
  • Yours truly presented a paper on ‘Ramayana – Some Management Lessons’.

 

Here is the PPT which might be of interest to some of you.

Ramayana Management_Lessons Chicago PPT

 

Distinguished Valedictory Lecture was delivered by Lucy Forster-Smith, Senior Associate Pastor for Leadership Development, Fourth Presbyterian Church, Chicago.

Dr J L Raina and Prof Sunita Singh Sengupta summed up the proceedings of the commemoration event.

(Thanks are due to several persons who added value to my presentation and gave a final shape to it.)

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Hapless parents who are always rushing from pillar to post to make the two ends meet carry a lovely responsibility on their tender shoulders – that of bringing up kids.

Families have shrunk. Technology has sneaked into the family space. Most parents themselves have one sibling each, and they also happen to be equally busy chasing their own dreams. The desire to enjoy independence from parents has led to the current trend of singular families. Kids no longer have the luxury of curling up in bed with the family seniors and listening to juicy stories and fables from the distant past.

kids-internet-1

Often, hassled parents, already bearing the guilt of not being able to spend enough quality time with their kids, get into a conflict with kids over such inane matters as the choice of their friends, the dress they wish to wear in their free time, and the shows they insist…

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Often, your truly is asked about the contents of the book entitled ‘Surviving in the Corporate Jungle’.

The video clip here covers in brief some of the 110+ topics covered in the book.

Enjoy, and be a smarter and happier manager!

(Related Post:

https://ashokbhatia.wordpress.com/2017/10/14/surviving-in-the-corporate-jungle-a-video)

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ashokbhatia

There are indeed times when we run into CEOs whose heads are screwed on just right. They are passionate about what they do. Their heart is in the right place, beating at a rhythm which matches that of the people and the environment. Their sense of ethics is in harmony with their value system which is governed by respect for the society at large. In terms of an upgraded Blake Mouton Grid, they can be spotted in the vicinity of the slot at 9,9,9.X Y Z upgraded

When it comes to achieving results, they do not pull their punches. Their bosses never cease to be amazed by their effectiveness and efficiency. The competition is in awe of many of them and cannot really be blamed for making repeated attempts to poach them. They do not live from one quarter to the next quarter. Their thinking is strategic. Their vision is far-sighted.

This is…

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