
Values can be defined as abstract and conceptual beliefs which act as a guideline in the lives of humans and influence the ways in which people and events are evaluated. The values of honesty, integrity, love, and happiness are termed as destination values whereas the values of health, status, intelligence are path values which help attain destination values.
While the destination values remain constant and act as a guiding light towards higher order goals, the path values are temporary and help achieve lower-order goals for humans. Humans are a mix of both types of values which are reinforced by the culture and environment in which they grow.
Where Do Values come from?
Values cannot exist in isolation from society. Every value can be referred to as a ‘goodness’ that exists in one’s mind, which in turn, exists as a sociometer construct that guides both collective and individual action.
Values can be formed biologically, determined by human needs, wants, and desires, and following one’s birth, they are formed from particular social groups, whose core values are determined by its purpose.
HUMAN VALUES AND ORGANIZATIONS
One can hardly glance at the front page of a newspaper without being confronted by a story of misconduct or unethical behavior in organizations. With this world becoming more and more profit centered, the relevance of value-based lens in this world of materialism is getting blurred.
For a vehicle to perform efficiently, it needs both an engine for power and a steering system for guidance. A similar analogy can be applied to any organization as well; the purpose or vision is the engine that propels it forward and the human values act as the steering system which guides it.
Just as it is important to be able to identify with an organization’s purpose, it is also important to align with its values. Organizations that authentically define their values show employees how to align their behaviors with the things that matter to the organization.
MAKING VALUES EFFECTIVE
An organization’s core values only have power when – and to the extent that – the humans in and around the organization feel a connection to them. When human values and organizational values overlap for employees, that’s when they are truly connected to their workplace.
The three ingredients that actually make values effective in an organization setup can be termed as follows:
Make Values Operationalized: Every organization can come up with a fancy set of value system that they follow. However, in order to make it effective it is important that similar values are reflected in the way the organization, its departments, teams and individual employees’ work on a day to day basis, propelled by actions and decisions.
Start from the Top: Leadership group of every organization must live up to the values that they stand for. Developing such value driven organizations always flows from the actions and decisions at the top level. An employee always idolizes his boss, so it is important that people at the top level are able to practice what they preach.
Communicate Values: Using content to communicate one’s value helps to develop a virtuous cycle. The content connects the organization to its values, keeping the values at the top of the mind for each team member when they are making decisions or crafting processes as a part of their daily tasks.
HUMAN VALUES AND RELEVANCE FOR ORGANIZATION STAKEHOLDERS
Values are an indispensable component of a healthy workplace culture. These provide a framework within which the organization can test its decisions, accomplish tasks, and interact with outside stakeholders.
Values and Organization: When organizations explicitly define their values and beliefs, they provide immediate clarity for decision making. Upholding human values helps create boundaries that show staff and clients where the organization is headed to.
A recent study conducted by the World Economic Forum highlighted how the organizations that nurtured a value system making it a part of their brand appeal without being single-mindedly focused on profit making were the ones which actually generated the most value and attained market leadership position.
The best example within the Indian context is that of the Tata Group. The guiding principles of the TATA group evolve from its rich value system and traditions of trusteeship as a way to redistribute the wealth created by the industrial society kept aside exclusively for the benefit of people at large.
Values and Leadership: Many leading thinkers and business practitioners advocate that true leadership is best expressed through the lens of values and beliefs of an organisation’s senior management, which serve to mould the broader organisation’s core identity and mindset. Values distinguish an able leader from a mere instructor.
As per the definition given by Busch and Murdock (2014), value-based leadership is considered as goal-setting, language-creating, problem-solving, and value-developing interaction, which is an integral part of any organization’s human values and very high ethical standards.
Following a value-driven path not only brings about clarity but also facilitates better decision making and goal accomplishment on the part of a leader. Value-driven decision making makes the leader standout and leave an everlasting imprint.
Values and Employees: Any business is as value-driven as the value systems of its individual employees. Value-driven employees not only turn into a long-term asset for the organization but also end up doing well in their lives and careers.
According to Maslow’s Need Hierarchy theory, human needs can be broadly categorized under five categories. Of these, Self Actualization needs come at the top of the pyramid. This clearly highlights how an employee – being a social animal – wants much more than monetary satisfaction.
Various studies show how employees are positively impacted when involved in CSR initiatives or when they follow their value system, rather than when driven by greed. Human values can act as a guiding light towards a better professional and personal life for an employee.
FINAL REMARKS
Business Ethics is a recent buzzword in modern organizations which constitutes the different human values and goes much beyond the materialistic business objective of profitability and growth. As most of the organization decisions are based upon values, the long-term sustenance of any organization is not possible without a robust value system.
With the increasing needs of different stakeholders, the modern organizations demand a more value-based approach of decision making. Value alignment not only helps in better decision making but also help organizations develop a feeling of trust with external stakeholders – like customers – ultimately leading to improved business performance.
Human Values can be considered as the soul of any modern organization. These act like the binding thread that integrates the organization with individual employees leading to holistic growth of the organization and the associated stakeholders.
Introducing the Author:
Vasu Garg (22 Years) is a 2nd-year student at MDI Gurgaon specializing in the field of Finance and Marketing. Prior to this, he completed his B.com (Hons) from Hansraj College, University of Delhi.
Despite no past experience in a corporate environment as a full-time employee, he has gained a certain level of exposure to the corporate world through a range of internships with organizations like Nomura, PharmEasy, UrbanCompany, IIFL, etc.
In terms of hobbies, he is passionate about participating in social work and playing cricket.
Notes:
- Permission of SPANDAN to reproduce this essay here is gratefully acknowledged.
- This essay is the top winning entry in an Essay Contest organized by SPANDAN recently.
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Surely, this gets introduced to more minds n helps the objectives of Spandan!
Thanks/ anil
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Yes, I also think so. Thank you for commenting. Regards
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