“So, Mr Bhatia, what do you think?” asked the tough looking beak-in-chief. I had just been ushered into this mandarin’s plush office. A cup of tea had been duly arranged, with few snacks in tow.
Across the road, the sea was going about performing its normal task, its mighty waves relentlessly pounding the rocks, roaring and frothing. The night sky was clear and a mild breeze was blowing. The moon was enjoying its usual saunter, its soothing light creating dancing ripples on the surface of the sea. It was a scene which was designed to soothe any soul in aguish.
But my soul was in torment. The heart was aflutter. The brow was furrowed. The pride of the Bhatias was wounded. You see, life had so far never prepared me for being treated as a criminal of sorts. Having been a law-abiding citizen all along, I was not used to being interrogated and that too so very late in the day. Having been held in captivity throughout the day, and asked to pen down my responses to a long list of obnoxious and repetitive questions, the nerves were all of a twitter. All this had happened under the stern watch of some of the junior beaks who looked much like a bunch of dreadful villains straight out of a Bollywood movie.
I eyed him narrowly. Obviously, the beak-in-chief’s looks were not much to be written home about. He reminded me of Sir Watkyn Bassett, the magistrate from the canon of P G Wodehouse. Nature, when planning this unique specimen, had endowed him with bushy eyebrows, a pencil moustache and a prominent jaw which would have prompted even someone like Adolf Hitler sit up and take notice. His eyes were a bit too keen and piercing for one who was not an Empire builder but a mere revenue official of a senior cadre tasked with milking businesses which, in his opinion, had many skeletons made of unalloyed gold stored in their cupboards. Revenue officials all over the world happen to be a class apart; particularly, those in India are well known for their deep distrust of businesses. Guilty till proven innocent is their credo. Shakespeare, I suspect, would have etched out Shylock’s character based on an earnest and conscientious taxman hounding him for concealing his royalty earnings.
I summoned all the Bhatia courage, resilience and tact and gave him an artificially sheepish look.
“To be frank, I feel like crossing over the road and drowning myself in the sea,” I bleated weakly.
All gibberish, of course, designed to deflect, deceive, distract and bring in a temporary rapport between me and the party of the other part. His relief on hearing these words, containing as they did no reference to the facts of the case, was great. He smirked. A sarcastic smile adorned his visage.
The dialogue with this officer of the law continued far into the night but I would spare my audience all the boring details which, if mentioned here, might promptly put them to sleep.
As P G Wodehouse would have put it, one of the several difficulties which authors face when telling a story is as to where to begin it. If they take too much time building the atmosphere and etching out the characters, the audience may simply decide to junk the narrative and start checking their social media updates instead.
On the other hand, if the author were to permit his narrative to take off like a rocket to the Mars, the public simply starts twiddling its thumbs trying to figure out what is happening. They simply walk out on the hapless soul, leaving it a wee bit clueless, much like an Olympic athlete who dazzles with his performance in a stadium which happens to be empty and utterly devoid of humanity, thanks to a raging pandemic.
Allow me therefore to go back a little bit in time. Assigned a senior management position in a small company operating out of a small town located on the shores of the Bay of Bengal, I had somehow been sucked into the eye of a storm since past several months. Thanks to a two-timing junior employee and an array of operational goofies, the revenue authorities had been persuaded to suspect something fishy going on in the operations. A detailed investigation was underway for some time. The authorities, as is their wont, were keen to quickly size up their pound of flesh and make my employers cough up a sizable sum without delay. My feudal sense prevailed. A close friend from my college days who had risen to a senior position in the same department of the government elsewhere kept advising me informally throughout the sordid process.
As the episode unfolded, however, it transpired that I was suffering from a misplaced sense of loyalty to the company. My brand equity was at its lowest ebb. The credibility of the technical department which was the real defaulter in the matter was somehow much higher. In me, the company found a ready villain who could take the rap for the unfortunate incident.
Once the case had assumed a shape, I was given the marching orders and left to fend for myself. If I myself had been in the position of the owners then, I would have reacted similarly but perhaps in a gentler and more humane manner. In fact, had the company followed the principles of natural justice and an equidistant approach to all functions, the probability of a corporate embarrassment of this kind could have easily been nipped in the bud.
Subsequently, I had learnt that the matter had dragged on for quite some time and had got finally resolved on mutually agreed terms.
The stress suffered over a period of 18 months of the investigation eventually led to a cardiac issue popping up, duly followed by a long period of rest and recuperation. The family moved in to provide unstinted support and I was soon up and about, living as normal a life as one could wish for.
A great thing about the harsh slings and arrows of life is that even when we feel that there are dark clouds on the horizon and not even a single ray of hope visible anywhere, our Guardian Angels wake up and decide to offer us an olive branch. For the past several years, I had not ventured to seek greener pastures in the town my wife and I made our home. The impression was that for a person like me having a senior position in a company, backed by a package which was otherwise fine though not something to write home about, it was well nigh impossible for me to secure another assignment with a matching, if not higher, paycheck, especially in a town which did not boast of many industries.
A Good Samaritan amongst the broad circle of friends I had came up with an olive branch in the form of a suitable position in the large organization of which he was a key decision maker. An offer got made and was duly accepted. Some nine months after I had lost a great degree of my self confidence, personally as well professionally, I now had an opportunity to turn a new leaf and rebuild it.
This change was just a way for life to show me the importance of observing values and ethics in whatever I did. I realized that one’s brand equity is built over a long period of time. Once built, it becomes like the fragrance of an exotic flower. It travels much ahead of one, often opening up new vistas, offering a wider canvas for one to perform and excel at whatever one undertakes to do. The observant ones amongst those around us are surely able to size us up much quicker than we can manage to do ourselves.
I would urge my audience to take my suicidal intentions – conveyed to the stern beak-in-chief – with a bowl full of salt. Close friends who have noticed the Bertie Wooster streak of resilience within me have held that amongst their circle of pals, I shall be the last one to ever consider a deliberate attempt to kick the bucket.
My idea of mentioning this nasty episode in my life is not to play the victim card and seek sympathy from my audience. I just thought I could share with others what I learnt in the process. My mistake was to not to keep a tab on the ground realities myself. Instead, I practiced partial abdication, mistaking it to be delegation. Trusting some colleagues who had an axe to grind with the company was another. Like the incident mentioned above, there are many others which can also be captured here.
Life, as you all know, is not a bed of roses. It is not a social media platform where narcissism alone rules. It also makes all of us undergo major setbacks. This is indeed its unique way of chiseling us out of hard rock and giving us a better shape.
But with each harsh chiseling, one had somehow managed to wriggle out of the throes of a deep V-shaped depression. One had risen from the remains of one’s dead self. Mighty forces of positivity had prevailed. The chin had yet again become high. The stiff upper lip had come back and the sky had once again turned a cheerful blue. A leap in the professional affairs had eventually come about.
(Related Posts:
https://ashokbhatia.wordpress.com/2016/04/01/about-me
https://ashokbhatia.wordpress.com/2018/07/22/of-a-mom-bassett-and-the-allure-of-policemens-helmets
https://ashokbhatia.wordpress.com/2011/10/05/divine-grace-works-all-the-time)
Thanks for sharing. Where has it happened? Or is it fictitious ?
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It is one of my autobiographical posts. I think there are management lessons here which some others may benefit from. It is merely a light hearted account of what really happened. Thank you for reading and commenting.
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Could never realise it when we were together in the organization. You always came across as gentle, elegant, humourous and cheerful soul. Hats off!
Would you think a bit of sense of detachment might help in such situations?
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Indeed. Now that much time has passed, one can look back at it more objectively. If one has lesser resistance to change, one forgives and moves on in life.
Thank you for commenting.
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There is a fundamental issue here – that of landing up in an organization the value systems of which do not always match with one’s own! A sequel to this post would cover that, please.
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Your own major setback came later in life than Plum’s. Having spent the happiest six years of his life at boarding school, Dulwich College, the collapse of his family finances meant his eager anticipation of following on to University was unattainable. His previous way of life and companions were lost to him. The only opening to him was that of a lowly position in a bank which he loathed, as he was unsuited and not competent in the work.
Like you he turned around a massive setback. And look what he has given us?
Your own unique viewpoint, humour and wise take on the world brings us many elegantly written articles and insights. And hugely entertaining and perceptive commentary on Plum’s writings and characters. At the beginning of a new year, this is a timely illustration of going through a dark period to emerge in the light.
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An insightful comment, indeed. I feel blessed. Thank you so much!
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A light hearted narration of a somewhat unpleasant experience. You never know when and where the fate is lurking with a loaded lead pipe! I gather that the issue was resolved through the help of the Good Samaritan.
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Yes. A change in the value system of the organization one works for has a long term healing effect on the mind and the body.
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Vasu Iyengar says: “PGW can lift anyone feeling blue. But you, Mr. Bhatia, have consciously practiced that optimism. Your narration reflects how creditably you have come through the harrowing experience, without bitterness. Great. Kudos, are in order.”
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Pradeep Swaminathan says: “Wow, an article so well written that even the master from above will gladly lavish praise.”
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Reblogged this on ashokbhatia.
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